Warranty

FIRSTGEAR WARRANTY INFORMATION

At Firstgear we craft our gear to enhance the Joy of Riding. We're proud of what we make. If your Firstgear product fails to perform because of a defect in materials or workmanship, we'll make it right for you. Just email us or give us a call (our toll-free number is sewn inside).

Email: firstgear@firstgear-usa.com
Call: 866-302-5676

5-Year Warranty on Armored Apparel

Firstgear armored apparel is warranted to the original owner against defects in materials and workmanship for a period of five years from original date of purchase. Please register your product at www.firstgear-usa.com/registration.

2-Year Warranty on Gloves, Footwear and Non-Armored Apparel

Firstgear gloves, footwear and non-armored apparel are warranted to the original owner against defects in materials and workmanship for a period of two years from original date of purchase. Please register your product at www.firstgear-usa.com/registration.

1-Year Warranty on Raingear

Firstgear raingear is warranted to the original owner against defects in materials and workmanship for a period of one year from original date of purchase. Please register your product at www.firstgear-usa.com/registration.

Limited Lifetime Warranty on Luggage

Firstgear luggage is warranted to the original owner against defects in materials and workmanship for the lifetime of the product from original date of purchase. Please register your product at www.firstgear-usa.com/registration.

Note: Firstgear materials and workmanship warranties do not cover damage caused by improper care, accident or the natural breakdown of materials over time. Products must be returned to Firstgear for evaluation. If we find your Firstgear product has failed due to a materials or workmanship defect, we will repair, or replace, the product—at our discretion—without charge.

2-Year Crash Warranty on TPG Armored Apparel

In addition to their 5-year warranty against defects in materials and workmanship, Firstgear TPG jackets, pants and gloves have an additional 2-year crash warranty. For a period of two years from date of purchase, if your Firstgear TPG jacket, pants or gloves are damaged due to a crash, we will support you by offering a free replacement of the same or similar item. Just send us the damaged gear, a copy of the police report and any feedback you would like to offer on product performance. You will receive a replacement free of charge. Please register your product at www.firstgear-usa.com/registration.

Should a warranty claim arise: Please ensure your product is clean (according to label care instructions) before returning. All products sent for warranty evaluation must have an RGA number (Return Goods Authorization) to administer tracking of your product. Contact Firstgear directly to receive your RGA number. Firstgear limited warranties give you specific legal rights. You may have other rights, which may vary from state to state. Warranty questions may be directed to Firstgear at 1-866-302-5676.